Frequently Asked Questions
ORDERS AND PAYMENT
How do i order?
Click on our store page and add items to cart
How do i pay?
Click cart and checkout items.
Pay with all major credit/debit cards
Apple Pay and google pay is accepted too.
I do not have a credit/debit card, how do i make payment?
A: Kindly use the enquiry form/chat button on this page and contact us for payment via PayNow/Bank Transfer (Singapore accounts only)
SHIPPING TIME/COURIER DELIVERY
What options do i have for local delivery?
Standard Mail via Singpost (Flat rate $1.50)
(for orders that do not include any gift packaging)
Delivery takes approximately 3-5 working days
(Expect delays of up to additional 3 working days for holiday season between October-December and Chinese New Year season)
Ninja Van Courier Service (Flat rate of $4)
(For blankets, gift boxes. Free for orders above $150)
No option for specific delivery timings.
Delivery takes approximately 2-3 working days
Qxpress Delivery Service (Flat rate of $6.50)
(Free for orders above $200)
Delivery takes approximately 1-2 working days
Which areas do you deliver to ?
We delivers to all parts of the main Singapore Island, except Tuas, Jurong Island and all Restricted Areas.
What time slots do you deliver at?
We deliver between 9am-10pm, Mon-Fri (excluding Public Holidays) for our courier deliveries.
If you have selected the Singapore Post normal mail service, no tracking service is provided. The items will be delivered by post to your mail box. Postal takes approximately 3-5 working days from the time you receive an email indicating the item has shipped. We will not be liable for lost/damaged mail.
Do note that deliveries will take longer than the usual timings during festive/peak seasons.
What if i buy items with different lead times?
If you purchase items with different lead times, they will be shipped together in one shipment.
E.g. Purchase 2 items (2days lead time) +1 item (3 weeks lead time)+ All items ship together once the last item has been completed, after 3 weeks.
If you want them shipped separately, please make two separate orders.
Do you ship overseas/internationally?
Yes, we do ship worldwide for all items in our store.
All international orders are shipped via Registered Airmail Article.
If you require express worldwide shipping via UPS/Aramex, kindly drop us a message via chat button.
Do you accept any returns for items that don't fit me?
We are sorry, we do not accept returns for hygiene reasons.
We provide detailed information of products (i.e sizes in CM) in our store. Do take measurements before purchase. If you require further product information, do check with us prior to purchase.
Do you accept any exchange for defective items?
We strive to send out the best products with no defects. However if you unfortunately receive a defective item, do contact us within 7 days for an exchange.
How do I wash the tees?
1. Wash inside out (Do not scrub prints)
2. Wash with like colours
3. Tumble dry low
4. Do not iron on prints
Do you have a physical store in Singapore?
No, we not have a physical store in Singapore. Sky high shop rental prices will make it difficult to offer you products at great prices!
Do you accept stockists/distributors for your products?
Yes we do accept stockists and distributors who wish to purchase our tees, stickers and books.
Do contact us at email@example.com
If you have any queries or feedback regarding your orders/our products, please fill in the form below.
You can also reach us at firstname.lastname@example.org OR
Click on the instant chat button